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Using Hoola
Using Hoola
Learn and master Konvo
39 articles
Open ConversationsHow to open conversations to new contacts or reopen closed conversations with current contacts.
Inbox & Collaboration
Master Your Inbox: Essential Tips for Effective Collaboration and Customer Engagement with Hoola
Master Hoola's Inbox for Exceptional Customer SupportAll the info about your Inbox overview
Inbox views & filters
Hoola's Message Composer: Your Ultimate Guide to Effective Customer CommunicationUnlock the Power of Hoola's Messaging Tools: notes, sending multimedia, templates and more.
Agent and Team Assignment through Hoola's InboxAssign agents and teams from your Inbox
Contact Panel
Contact data properties
Opening conversations to new contactsOpen conversations to new people and contacts
Create Quick Replies
How to Use Agent Assignment in Konvo FlowsStrategic Automated Agent Assignment
Hoola Stories
Share your Story & Reward your customers
Hoola Stories: From visitors to raving fans
in secondsShare your Story, Learn about your visitors, and Follow up for Sales
Setting up Out of Office
Revenue Attribution
Create a Template Message
Konvo's Dashboards: Your Key to Data-Driven SuccessYour Business Metrics with Hoola's Intuitive Dashboard
Import ContactsUsing Hoola's CSV template to upload contacts and audiences.
Unlock the Power of Your Audience in KonvoManage and Optimize Your WhatsApp Contacts with Konvo
Activate Click Tracking for Powerful AnalyticsAuthorize to track the performance of your links.
Konvo Tags: Elevate Your Customer Support and Segmentation StrategyUsing Konvo Tags for Enhanced Customer Management and Support Efficiency
WhatsApp Conversation CostsHow to Track and Manage WhatsApp Conversation Costs with Konvo