Inbox & Collaboration
Master Your Inbox: Essential Tips for Effective Collaboration and Customer Engagement with Konvo
11 articles
Master Konvo's Inbox for Exceptional Customer SupportAll the info about your Inbox overview
Inbox views & filters
Konvo's Message Composer: Your Ultimate Guide to Effective Customer CommunicationUnlock the Power of Konvo's Messaging Tools: notes, sending multimedia, templates and more.
Agent and Team Assignment through Konvo's InboxAssign agents and teams from your Inbox
Contact Panel
Contact data properties
Opening conversations to new contactsOpen conversations to new people and contacts
Create Quick Replies
How to Use Agent Assignment in Konvo FlowsStrategic Automated Agent Assignment
How to block a contactBlock unwanted contacts in Konvo. Step-by-step guide to block and unblock contacts and control your inbox
How to snooze conversationsMove an open conversation to snooze while waiting for the client to reply