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Hoola Stories: From visitors to raving fans
in seconds

Hoola Stories: From visitors to raving fans
in seconds

Share your Story, Learn about your visitors, and Follow up for Sales

Updated over 6 months ago

Revolutionize your customer engagement with Hoola Stories – your secret weapon for boosting sales and creating raving fans.

What are Hoola Stories?

Hoola Stories are interactive pop-ups on your website that share your brand's story while offering enticing benefits to your visitors. It's like having a friendly conversation with each customer, learning about their preferences, and rewarding them for their time – all in one seamless experience.

Why Hoola Stories?

  • Double Your Revenue: Stories have been proven to 2x Welcome Flow sales

  • Boost Subscriptions: Convert over 10% of visitors into subscribers

  • Personalize Interactions: Gather valuable customer data for tailored experiences

  • Increase Customer Loyalty: Build stronger connections by sharing your brand story

How to Create Your First Hoola Story

1 Go to Stories:

On your Hoola App, navigate to the Stories section:

2 Start Fresh:

Click on "Create Story":

3 Name It:

Choose something memorable and relevant to the campaign and message you desire to communicate.

4 Craft Your Call-to-Story

  • Add an eye-catching title

  • Include your logo or an engaging imag

  • Briefly explain the process and the reward

  • Create a Compelling CTA: Don't forget to add a teaser for closed messages

5 Build Your Story

  • Add multiple steps (text or questions

  • Personalize with images, bold text, and lists

  • Map responses to properties for data collection questionnaires throughout the story. These help you personalize communication in the future by knowing your individual customer preferences.

  • Set and create Properties based on the type of information you will be asking in the questionnaires.

6 Design Your Reward


• Choose between discounts or free shipping
• Set eligibility criteria and expiration dates

7 Finalize Your Story


• Edit the last step header and CTA
• Specify required contact data
• Add privacy policy information eg: minimum total amount to shop or geographical limitations.

8 Customize Settings


• Finally, set your preferred language and currency information and you are ready to go!

Pro Tips for Hoola Story Success

  • Keep it Short and Sweet: Aim for 3-5 steps to maintain engagement

  • Be Authentic: Let your brand's personality shine through

  • Offer Real Value: Make sure your reward is worth the customer's time

  • Test and Iterate: Use Hoola's analytics to refine your stories over time

  • Follow-Up Like a Pro: the conversation doesn't end when the story does.

  • Use the collected data to:

    • Send personalized WhatsApp messages

    • Craft targeted email campaigns

    • Create custom on-site experiences

Remember, you're not just collecting data – you're building relationships that drive sales and foster loyalty.

Log in to your Hoola account now and start turning visitors into raving fans!

Learn more about our features with our Guides & FAQs.

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