To start sending automated reminders to each of your customers automatically, as if it were you, you only need to do one thing:
Go to the Skills Library and activate Signals
Now that you have activated Signals, you will be able to use it as a trigger in a flow to send messages like this to all your customers and reopen conversations:
Follow our example here:
For more information visit our Guides & FAQs. You can also contact your customer success manager or [email protected] for support.