Understanding your business metrics is crucial for making informed decisions and driving growth. Konvo's comprehensive dashboard puts all the essential data at your fingertips, allowing you to track performance, measure ROI, and optimize your customer engagement strategies. This guide will walk you through the key features of Hoola's dashboard, helping you harness the full potential of your data.
Benefits of Using Konvo's Dashboard:
Real-time performance tracking
Clear visualization of key metrics
Easy comparison across different time frames
Insights into AI-driven customer interactions
Comprehensive view of revenue attribution
1 Main Dashboard Overview
As soon as you open enter your Konvo Account your general Dashboard will be displayed.
Here you can find metrics such as:
Revenue Attributed: See the direct impact of Konvo on your bottom line
New Subscribers: Track growth in your WhatsApp marketing contacts
Return on WhatsApp Spent (ROWS): Measure the efficiency of your WhatsApp investment
AI Conversations: Monitor the volume of AI-handled interactions
AI Resolution Rate: Gauge the effectiveness of your AI agent
Time Saved: Quantify the hours saved through AI automation
Additionally, right below it you can find graphics displaying your Total Revenue Attributed and AI Conversations.
All of these metrics can all be calculated with different time frames:
2 Broadcasts Dashboard
Dive deeper into your campaign performance with the Broadcasts Dashboard:
Revenue Over Time: Visualize earnings during broadcast periods
Click-Through Rate (CTR): Measure engagement with your call-to-action buttons
Conversion Rate: Track the success of your broadcast flows
You'll also find a comprehensive list of all your broadcasts, including:
Name
Status
Finished
Pending
Send Method
Number of Recipients
Conversion Rate %
Total Revenue
Date launched
Scheduled Sendout date
Return on Investment
And additional Actions
Pro Tip: Click on individual broadcasts for a detailed breakdown of performance metrics.
3 Flow Dashboard
Analyze the impact of your automated customer journeys:
Overall metrics for all flows
Flow-specific data including revenue, trigger counts, and ROI
Detailed analytics for each flow (accessible via the analytics button)
And review flow specific data to understand how each flow is performing by clicking in any of the listed flows and then the upper right corner analytics button:
Analyze your performance and celebrate your wins! 🎉