When creating dynamic and personalized messages in your Konvo flow, Webhook variables play a crucial role. Here's how to effectively use them:
JSON Payload Integration
If you've pasted a JSON payload into the designated text box, all variables within that payload will be automatically available throughout your flow. You can use these variables seamlessly in your messages without any additional setup.
Manual Variable Usage
In case the variables don't appear automatically or you want to use predefined variables, you can manually insert them into your message text. To do this, use the following format:
text{{ variable }}Replace "variable" with the specific variable name you want to use.
Available Variables
You can use any of the following variables in your messages:
{{ first_name }}
{{ last_name }}
{{ full_name }}
{{ phone_number }}
{{ email }}
[Add any other relevant variables here]
Best Practices
Test Your Flow: Always test your flow with sample data to ensure variables are correctly displayed.
Default Values: Consider setting default values for variables in case some data is missing.
Personalization: Use variables to create more personalized and engaging messages for your audience.
By effectively using variables, you can create dynamic, personalized flows that resonate with your audience and improve engagement rates.
For more information visit our Guides & FAQs. You can also contact your customer success manager or [email protected] for support.