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Blocking a contact

Updated over 3 weeks ago

Sometimes you may need to prevent certain contacts from reaching you. Whether you're dealing with spam, unwanted messages, harassment, or simply need to maintain professional boundaries, blocking gives you control over who can communicate with you.

The block option allows you to stop receiving messages from specific contact, without notifying them that they have been blocked .

You can always unblock contacts later if circumstances change .

1 . Select the contact profile you would like to block inside the conversation :

The client profile includes all the informations gathered, as well as the blocked button.

2. Click on the block button and confirm your choice :

After confirming your choice, the contact and all the conversation you had with them will disappear from your inbox.

3. Unblocking a contact :

If at any moment you wish to access the list of your blocked contact or would like to unblock one :

  • Go to Settings –> Data –> Unblock

After unblocking a contact, the past conversations you had with them will automatically appear in your inbox .

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