Welcome to Konvo! To help you get started and make the most of our platform, follow these simple steps designed to enhance your customer engagement and streamline your operations.
1. Connect Your WhatsApp
Connecting your WhatsApp to Konvo is crucial for seamless communication with your customers. Follow these steps to integrate WhatsApp effortlessly:
Navigate to the "Integrations" section in your Konvo dashboard.
Select "WhatsApp" and follow the prompts to connect your account.
Verify your number and start engaging with your audience directly through Konvo.
2. Integrate Your eCommerce Site and Other Platforms
To communicate efficiently with your customers, integrate your preferred eCommerce platform (Shopify or WooCommerce) and other tools like Klaviyo:
Go to the "Integrations" tab.
Choose your eCommerce platform and follow the setup instructions.
Connect additional platforms such as Klaviyo for enhanced marketing capabilities.
3. Update Your Business Profile
Configure your business profile so that your customers know it's you:
Access the WhatsApp Manager from your Facebook account
Select the number you want to edit and go to Profile
Edit the relevant Profile data
Benefits of Following These Steps
By completing these steps, you ensure that Konvo is fully optimized for your business needs, allowing you to:
Enhance Customer Engagement: Directly connect with customers through WhatsApp and personalized marketing campaigns.
Streamline Operations: Integrate essential tools like Shopify and Klaviyo for a unified workflow.
Maintain Brand Consistency: Keep your business information updated to ensure clear communication with customers.
Optimize Marketing Efforts: Use integrated platforms to create targeted campaigns that resonate with your audience.
Congratulations! You’ve completed the setup checklist and are now ready to start using Konvo effectively.
For more information visit our Guides & FAQs. You can also contact your customer success manager or [email protected] for support.