Connecting your email flows is not only extremely powerful, but also super simple.
Thanks to the "Webhook" trigger in Konvo Flows you can make combined flows in a couple of minutes.
💡 To learn more about the flows, you can go to this section: Flows
Create a Konvo flow with trigger Webhook
Konvo > Flows > "+ Create Flow".
Change the name of your flow
Edit trigger > select "Webhook
2. Add a Webhook to your flow
Select the flow you want to connect to Konvo
Determine at what time you want to connect the flow
Add a Webhook node
3.1 Connect Konvo to Klaviyo
3.1 Connect Konvo to Klaviyo
Go back to your Konvo flow:
Edit Trigger
Copy the URL that appears under "Webhook URL POST".
Go to the Klaviyo or your eCommerce site node:
Edit Trigger
Paste the URL in "Destination URL".
Configure the information you want to transfer to Konvo
From the Webhook Details section of Klaviyo you can configure your webhook to send any user information you are interested in.
It is important that you follow the specific structure and elements:
{
"phoneNumber": "{{ person.phone_number|default:'' }}",
"data":
{
"firstName": "{{ person.first_name|default:'' }}",
"email": "{{ person.email }}",
"checkout_url": "{{ event.extra.checkout_url|default:'' }}",
"variable_1": "{{ contenido.variable_1 }}",
"variable_n": "{{ contenido.variable_n }}"
}
}
where;
"phoneNumber": required = the phone number
"data": is required if you want to send any additional information
"variable_n": is any additional variable you want to send, and it must be inside "data"💡 PRO TIP: Copy the following script in Klaviyo and fill in only the information you are interested in in the "data:" section and follow the steps below
{
"phoneNumber": "{{ person.phone_number|default:'' }}",
"data":
{
}
}
To select the variables available in Klaviyo or your eCommerce:
Click on "View profile & event properties".
Click on the variable you want to move to Konvo and it will be automatically copied to your clipboard.
Go back to the "JSON body" section where you determine the information to be sent to Konvo.
Type the name of the variable you want to send,
And paste the information to complete the content
Select and paste again all the variables you are interested in, until you have all the information.
3.2 Connect Konvo to your eCommerce store
3.2 Connect Konvo to your eCommerce store
Go back to your Konvo flow:
Edit Trigger
Copy the URL that appears under "Webhook URL POST".
Go to the Shopify or WooCommerce node:
Edit Trigger
Paste the URL in "Destination URL".
Configure the information you want to transfer to Konvo
From the Webhook Details section of Shopify or WooCommerce you can configure your webhook to send any user information you are interested in.
It is important that you follow the specific structure and elements:
{
"phoneNumber": "{{ person.phone_number|default:'' }}",
"data":
{
"firstName": "{{ person.first_name|default:'' }}",
"email": "{{ person.email }}",
"checkout_url": "{{ event.extra.checkout_url|default:'' }}",
"variable_1": "{{ contenido.variable_1 }}",
"variable_n": "{{ contenido.variable_n }}"
}
}
where;
"phoneNumber": required = the phone number
"data": is required if you want to send any additional information
"variable_n": is any additional variable you want to send, and it must be inside "data"💡 PRO TIP: Copy the following script in Klaviyo and fill in only the information you are interested in in the "data:" section and follow the steps below
{
"phoneNumber": "{{ person.phone_number|default:'' }}",
"data":
{
}
}
To select the variables available in Shopify or WooCommerce:
Click on "View profile & event properties".
Click on the variable you want to move to Konvo and it will be automatically copied to your clipboard.
Go back to the "JSON body" section where you determine the information to be sent to Konvo.
Type the name of the variable you want to send,
And paste the information to complete the content
Select and paste again all the variables you are interested in, until you have all the information.
4. Paste the information into Konvo
Go back to your Konvo flow, go to the "Edit Trigger" section and paste Klaviyo or your eCommerce's information in the black text box where it says "Send variables to Konvo":
5. Complete the flow in Konvo
You can now continue your flow in Konvo, using the variables you just pasted into the trigger. All the variables will be available in the rest of the flow.
6. Confirm that everything works by doing a test run
Klaviyo
Klaviyo
If you want to check that everything is working correctly, the easiest way is to test your flow. To do this:
Publish the Konvo flow.
Go back to Klaviyo or your eCommerce site and edit the phoneNumber variable in the JSON information, so that it includes your personal phone number.
{
"phoneNumber": "{{ 346641***** }}",
"data":
{
"name": "{{ person.first_name|default:'' }}",
"checkout_url": "{{ event.extra.checkout_url|default:'' }}",
}
}Click on “Preview”
Go to the end of the drop-down menu that appears with the user info to be sent "Payload Preview".
Click on “Send Request”
eCommerce Store
eCommerce Store
If you want to check that everything is working correctly, the easiest way is to test your flow. To do this:
Publish the Konvo flow.
Go back to Klaviyo or your eCommerce site and edit the phoneNumber variable in the JSON information, so that it includes your personal phone number.
{
"phoneNumber": "{{ 346641***** }}",
"data":
{
"name": "{{ person.first_name|default:'' }}",
"checkout_url": "{{ event.extra.checkout_url|default:'' }}",
}
}Click on “Preview”
Go to the end of the drop-down menu that appears with the user info to be sent "Payload Preview".
Click on “Send Request”
At this point you should receive the flow you have prepared in Konvo on your phone. If something doesn't appear as you would like it to, you can edit it and repeat the process as many times as you like until you are sure it works correctly.
🚨 If you need extra help with the flows, you can reach out to us!
For more information visit our Guides & FAQs. You can also contact your customer success manager or [email protected] for support.