How to Connect Appstle with Konvo
Give your AI the ability to manage customer subscriptions — checking status, pausing deliveries, and updating addresses automatically.
Appstle is a Shopify subscription management app. Connecting it to Konvo gives your AI direct access to subscription data, so it can handle common subscription requests — and take action on them — without involving your team. Customers can check their subscription status, pause a delivery, or update their shipping address all within a single conversation.
What Appstle Unlocks
Let your AI check subscription status for any customer
Enable your AI to pause, resume, or skip subscription deliveries
Allow your AI to update shipping addresses on active subscriptions
Let your AI adjust subscription quantities on behalf of customers
What You'll Need
An Appstle account on Enterprise Plus plan — or the API access add-on (”$100/month) added to any other plan
Access to your Shopify admin, where the Appstle API key is found
💡 Tip: API access is not included on standard Appstle plans. If you’re not on Enterprise Plus, contact Appstle support to add the API access add-on before starting the connection in Konvo.
Connecting Appstle
Step 1: Verify API access
In Appstle, go to your billing section and navigate to Core Products (item 24 in the billing menu). Look for APIs as a listed feature. If it’s not there, contact Appstle support to add the $100/month add-on before continuing.
📸 [Image: Screenshot of Appstle billing showing API access]
Step 2: Get your API key from Shopify
In your Shopify admin, go to Apps → Appstle Subscriptions → View More → More → Integrations → API Access. Click API Access and copy your API key.
📸 [Image: Screenshot showing Appstle API Access section in Shopify admin]
Step 3: Connect in Konvo
Go to Settings → Integrations and click Connect next to Appstle. Paste your API key and click Connect.
📸 [Image: Screenshot of Konvo integration page with Appstle API key field]
What Gets Synced
Once connected, Konvo can read and write subscription data from Appstle. Subscription records — including status, delivery schedule, shipping address, and item quantities — are all accessible to your AI. Actions the AI takes (pausing a delivery, updating an address) are written directly back to Appstle in real time.
What makes this powerful is that customers get subscription support in the same conversation as everything else — no portal login, no waiting for a human agent to handle routine changes.
What Your AI Can Do
Check subscription status for any customer
Pause, resume, or skip upcoming deliveries
Update subscription shipping addresses
Adjust subscription item quantities (increase or decrease)
Managing Your Integration
Activate skills — Connecting Appstle doesn’t automatically activate subscription management. Go to Skills (article 2.3) to enable each capability, and Processes (article 2.4) for more complex subscription workflows.
Disconnect — Go to Settings → Integrations → Appstle → Settings and click Disconnect.
✅ Done! Appstle is connected — enable the specific subscription skills you want in Skills (article 2.3) to make them available to your AI.